Technical Support -ISP
Sim TV

Simple Media Pvt. Ltd. thus intends to introduce Nepal’s first FTTH (Fiber to The Home) terrestrial transmission in GPON with MPEG4 compression techniques which is a triple play video, data and voice delivery system which can offer digital cable and high speed internet.

Simple Media Network Pvt. Ltd. is incorporated and registered in Company Registrar’s Office with an objective of providing Digital TV, Digital HDTV and Internet Service with FTTH (GPON) System in Nepal.

Technical Support -ISP

Views: 1149 | Apply Before: 1 week, 1 day from now

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 28, 2020 23:55 (1 week, 1 day from now)

Job Specification

Education Level : Bachelor
Experience Required : Less than or equals to 1 year
Other Specification

  • Bachelor in computer engineering or computer related field
  • Max. 1 year of work experience in ISP is preferred
  • Technical understanding of internetworking technologies
  • Knowledge on MPLS technology is preferred
  • Strong written/verbal communication skills
  • Ability to work in a tight schedule
  • Flexible attitude towards work

Note: 

Work Shifts: 

  • Morning – 1 Position
  • Evening -1 Position
  • Night – 2 Position


Job Description

  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Working on WAN link issue isolation


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