Technical Support- Intern


Technical Support- Intern

We're a team of passionate people who make use of excellent technology for the simplification of our client's business needs. We provide software solutions including, but not limited to, web development, web desigining, web/domain hosting, cms etc. We believe in making robust, future-proof applications that are easy to use and sport a good looking user interface.

Technical Support- Intern

Views: 2035 | This job is expired 10 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Santinagar, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 28, 2022 23:55 (10 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification

Education: BSc.IT/BCA/BIM complete, BBA complete (HR specialized preference)
Salary: Intern- Industry standards 

Job Description

  • Provide exceptional customer service while responding to phone, e-mail and online requests for technical support
  • Assist customers in the implementation of HR Software
  • Track and monitor all support cases to ensure timely resolution and follow-up
  • Clearly identify, document, and find solutions for customer issues and product problems 
  • Communicate technical issues to the Development, QA/QC and Supervisor 
  • Contribute to documentation and knowledge base library

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