webbook

IT Support

webbook

IT Support

In accompany with many hotel association in Kathmandu valley, this software has been promoted and developed. With series of up-gradation and versions, this software is now successfully running in many well renowned hotels of Kathmandu, Janakpur, Birgunj, Chitwan, Biratnagar, Birtamod, Pokhara and Others.

The WebHMS Software has unique functions and modules which minimize the hassle faced by Hospitality Industries while keeping their day to day data in a well-managed way.

IT Support

Views: 1033 | This job is expired 2 years, 4 months ago

Basic Job Information

Job Category : IT & Telecommunication > Customer Support, Database Administrator (DBA), Desktop Support, Software Implementation, Trainer/ Faculty
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Putalisadak, Near Shankar Dev Campus, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 25, 2021 23:55 (2 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Error Handling Management Communication Data Analysis
Other Specification
  • Knowledge of hotel software and basic account.
  • Fast learner, good analytical and problem solving skills
  • Good interpersonal and customer care skills

Job Description

  • Troubleshoot bugs and Errors
  • Facilitate Training to Client about System
  • Works for the Client problems and advising on the solution
  • Logging and keeping records of client queries
  • Analyzing call logs, spot common trends and frequents problems
  • Updating self-help documents so client can try to fix problems themselves
  • Field visit if the problem is more serious and guide them with System
  • Remote access support to customer to guide them through software
  • Basic Database Knowledge in SQL

This job has expired.

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