YCO Solutions
Information / Computer / Technology

YCO Solutions Private Limited is a privately owned systems integration company focused on providing advanced technological services to Nepal’s capital market. We developed the TMS-NEPSE System and offer hosting and daily support to NEPSE-licensed brokers. We are seeking candidates with strong technical skills and an interest in the capital market to join our team and improve our services to the nation.

Technical Support Engineer L2

Views: 564 | Apply Before: 1 week, 4 days from now

Basic Job Information

Job Category	:	IT & Telecommunication > Customer Support
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Panipokhari, Lazimpat
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jun. 09, 2025 23:55 (1 week, 4 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Interpersonal Skills Communication Analytical Problem-Solving Skills

Other Specification

Strong analytical and problem-solving skills
Technical curiosity that constantly drives the learning and understanding of how the product's functionality and interaction in and with customer environments
Self-starter who will meet or exceed personal goals
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Candidates with strong technical aptitude and relevant experience may also be considered.

Job Description

Troubleshooting technical issues
Act positively and respond promptly to the customer’s requests/tickets
Resolve any data-related issues
Work alongside developers to resolve issues identified in the prod environment.
Perform day-to-day operational work
Perform any other job-related duties incidental to the work
Understanding of database, stored procedure, function, etc.

What We Offer:

Opportunity to build meaningful financial technology solutions.
Collaborative work culture and leadership opportunities.
Comprehensive medical and accidental insurance coverage.
Career growth and continuous learning support.
Competitive compensation package.
Festival Allowance equivalent to one month's gross salary.

YCO Solutions is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.