SHTC International

Technical Support Engineer

SHTC International

Technical Support Engineer

SHTC International Pvt. Ltd. is one of the leading Industrial and Trading organization in Nepal.The group wholly owns SHTC International P.Ltd that deals in Import and Distribution of ICT Products and Electronics.

In 2008, SHTC embarked on a modest business journey at Sherpa Mall, Durbarmarg, starting with limited resources. Since then, our company has undergone significant growth and transformation. We initially introduced the Fujitsu and Prolink brands and gradually expanded our portfolio to include various IT brands over time.

Our headquarters, located in Lazimpat, Kathmandu, serves as the central hub for our operations. We have consistently worked to expand our business network throughout the country. Our unwavering commitment to improvement continues to drive us forward.

SHTC has broadened its brand reach across multiple industries, including Information Technology, Pharmaceuticals, and FMCG, through strategic partnerships with exceptional organizations within our network.

SHTC International Pvt. Ltd. is one of the leading Industrial and Trading organization in Nepal.The group wholly owns SHTC International P.Ltd that deals in Import and Distribution of ICT Products and Electronics.

In 2008, SHTC embarked on a modest business journey at Sherpa Mall, Durbarmarg, starting with limited resources. Since then, our company has undergone significant growth and transformation. We initially introduced the Fujitsu …

Technical Support Engineer

Views: 981 | Apply Before: 1 day, 1 hour from now

Basic Job Information

Job Category : IT & Telecommunication > IT System Management
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Uttardhoka, Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Nov. 08, 2024 23:55 (1 day, 1 hour from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 2 years
Professional Skill Required : Communication Time Management Problem Solving Networking Skills Technical Support
Other Specification

Job Requirement:

  • Educational Background: Bachelor’s degree in Electronics Engineering, Communication Engineering, Computer Science, or a related field.
  • Professional Knowledge: In-depth understanding of CCTV security products and their applications, familiar with video surveillance and networking technologies.
  • Work Experience: over 3 years of relevant work experience, with a preference for candidates with technical support, pre-sales consulting, or training experience.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and teams.
  • Problem-Solving Ability: Strong analytical and problem-solving skills, capable of making quick decisions under pressure.
  • Language Proficiency: Fluent in English, with strong written and verbal communication skills.

Job Description

  • Technical Support: Provide technical support and solutions for CCTV security products to customers, addressing inquiries and concerns.
  • Pre-Sales Consultation: Collaborate with the sales team to assess customer needs, offer technical advice, and deliver product demonstrations to ensure requirements are met.
  • Product Training: Conduct training sessions for customers and the sales team on CCTV products, ensuring a comprehensive understanding of their features and applications.
  • Project Implementation: Participate in the implementation and deployment of CCTV projects to ensure effective system operation.

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