Neosys Technology

Technical Support

Neosys Technology

Technical Support

Established in 2021 and located in Baneshwor, Kathmandu, Neosys Technology is a fast-growing software company on a mission to revolutionize the cooperative sector. We are dedicated to building a common, SaaS based Cloud ERP platform tailored specifically for cooperatives-empowering them to streamline operations, ensure compliance, and scale effectively.

By joining Neosys, you become part of an innovative team that’s driving digital transformation in Nepal’s cooperative ecosystem. Our workplace offers a unique opportunity to grow in product development, while gaining exposure to the banking, fintech, and accounting domains. At Neosys Technology, we don’t just build software, we build solutions that empower communities

Established in 2021 and located in Baneshwor, Kathmandu, Neosys Technology is a fast-growing software company on a mission to revolutionize the cooperative sector. We are dedicated to building a common, SaaS based Cloud ERP platform tailored specifically for cooperatives-empowering them to streamline operations, ensure compliance, and scale effectively.

By joining Neosys, you become part of an innovative team that’s driving digital transformation in Nepal’s …

Technical Support

Views: 1431 | This job is expired 1 year, 5 months ago

Basic Job Information

Job Category : IT & Telecommunication > Customer Support, ERP/ CRM, Software Implementation, Technical Sales/ IT Marketing
Job Level : Mid Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Job Location : Manbhawan, Lalitpur
Offered Salary : Not Disclosed
Apply Before(Deadline) : Mar. 08, 2024 23:55 (1 year, 5 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Interpersonal Skills Communication Public Speaking Fast Learner Customer Care
Other Specification
  • Bachelors degree in BBS/BBA/BBM/BIM/BCA/BIT 
  • Should have excellent communication skill 
  • Preferred knowledge of accounting/ banking
  • Knowledge of customer care and customer handling
  • Should be fast learner and have willingness to learn and explore 
  • Experience in financial sector will be an added advantange

Job Description

  • Identifying & troubleshooting problems
  • Problem Solving and escalation through phone.
  • Solving the client’s problems by knowing the exact issue of the clients.
  • Providing Technical Support to the clients in clear, and conscise way.
  • Provide training to the customers as and when needed
  • Suggestions for the client in need as the nature of need and work.
  • coordinate with development and database team.
  • Perform duties as per departmental requirements.

This job has expired.

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