Skills:

• Excellent communication skills with a strong customer focus
• Interpersonal skills including mentoring, coaching, and the ability to interact with colleagues at all levels
• Problem Solver
• Energetic and Enthusiastic
• Ability to work with minimal supervision
• Team player with good interpersonal skills

Key Competences

• Technical – The candidate must demonstrate an in-depth understanding of IP networking including routing, switching and addressing concepts. Preference will be given to candidates who have CCNA certification or knowledge and experience of system and network infrastructures such as LAN and WAN network technologies.
• Critical Thinking – Candidates must demonstrate the ability to learn quickly, be able to solve problems independently, make well thought-out recommendations.
• Security Standards – Must be a proponent of a monitored environment, promote adherence to processes and standards encompassing data and infrastructure security.
• Teamwork – Must promote a collaborative environment within and across support teams.
• Communications Skills – Must be effective with oral and written communication and be able to present complex technical concepts in an informative way to non-technical staff. They must be prepared to produce business presentable documentation for all change and project related work as required.
• Project Management – Must be organized, self-sufficient and have the ability to manage multiple initiatives simultaneously. Must have the ability to co-ordinate with other teams to ensure that project workflow is effectively communicated.
• Leadership and Team Management – Taking lead in managing the network team, setting goals, building capabilities, coaching and providing feedback, driving change and innovating ideas.