Job Title: TDQ Officer
Department: Training & Quality
Reporting To: Training & Quality Manager
Level: Assistant
Qualification: Bachelor
Job Experience: Not Required

Job Overview:

Assistant Officer position with responsibility of assisting Training & Quality Manager in completion of departmental functions along with documentation, record keeping & circulation to achieve organizational goals. Draftsperson at A4 Level is expected to demonstrate readiness to practice basic management and supervisory roles for him/her to be considered for higher grade role of a Group L

Key Result Areas:

• Quality Frame Works, Policies & Strategies
• Organizational Skill & Capability Enhancement
• Training Policies, Strategies & Effectiveness
• Process Capability & Performance
• Troubleshooting

Tools:

• Skill Set & Skill Gap Analysis Sheet
• Quality Manual: Quality Documents
• PMS: Error Report, Timeline
• Audit & Compliance Forms
• Minuting Form
• Training Record Sheet

Main Responsibilities: 

• Documentation, Record Keeping & Circulation
• Assist to organize training programs and report preparation
• Training & Quality Audits & reporting
• Test  conduction & preparing report cards
• Support in issue investigation through data collection & reporting
• Participate in meetings and preparing meeting minutes
• Feedback Collections
• Follow-up and place reminders

Accountability:

• Timely Training Conduction
• Timely Audit & Report Presentation
• Timely Manual Update and ensure readiness to reach
• Follow up & Reminder
• Documentation, Records & Circulation

KPI:

• Speed of Task Completion
• Quality & Accuracy of the job done
• Number of Training session
• Number of Audits (Sample Size & Frequency)
• Might be update as per Organizational Plans & Strategy

Skills:

• Must have MS Office (Word, Excel, PowerPoint)
  
• Must have English Communication

Preference:

• PDF Editing software skill
• Video Editing Software Skill
• Photoshop Skill

Previous work experience in these skills will be preferred