InfoDevelopers

Support Officer

InfoDevelopers

Support Officer

At InfoDevelopers, we continuously work to ensure that our services are maintained at the highest possible level of reliability and satisfaction. We are not successful until every customer start achieving return on their investments from reduced production costs and streamlined processes. InfoDevelopers provides innovative, quality, cost effective IT Services and Software solutions for business process automation and re-engineering. Established in 2002 AD, the Company has been promoted and managed by professionals having long working experience in banking and IT sectors. We have 150 staff members who are currently working with us.

At InfoDevelopers, we continuously work to ensure that our services are maintained at the highest possible level of reliability and satisfaction. We are not successful until every customer start achieving return on their investments from reduced production costs and streamlined processes. InfoDevelopers provides innovative, quality, cost effective IT Services and Software solutions for business process automation and re-engineering. Established in 2002 AD, the Company …

Support Officer

Views: 961 | This job is expired 3 weeks, 5 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Job Location : Sanepa, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 10, 2020 23:55 (3 weeks, 5 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Presentation Office Management
Other Specification

  • Completed Bachelor’s degree in Management field, preferably BBA

Experience:

  • Candidates with some experience in the related field will be given priority. However, freshers with quick learning ability are strongly encouraged to apply

Skills:

  • Strong communication skills; Proficient in written and spoken English
  • Proficient in use of Microsoft Office applications. Good presentation skills
  • Knowledge of banking and accounting system is preferred

Attributes:

  • Mature and self-motivated
  • Willing to learn and grow
  • Ability to work in a team and under pressure
  • Willing to travel inside and outside Kathmandu valley 


Job Description

  • Resolve service problems by clarifying the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare service reports by collecting and analyzing client information
  • Build suSstainable relationships of trust through open and interactive communication
  • Maintain positive business and client relationships. Ensure proper client relationship management documentation is maintained
  • Identify and assess client's needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team targets provided by the company
  • Update client records in the system, including notes about interactions
  • Visit clients as per the requirement

Current Location: Kathmandu

  • Should have both valid license and vehicle


Applying Procedure:

Interested candidates can send us your CV at [email protected]

Website: https://infodev.com.np/

OR,


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