Riddhasoft
Software Companies

Riddhasoft has everything you need to get your business companion up and running in no time! All of the modules and submodules on riddhasoft are designed in a integrated mode, can be split up, and centralized planning. Multi platform application that integrate and synchronizes all your handy devices to the busty servers in the cloud. We Make Your Enterprize Resource Planning Come True!

Support Officer

Views: 1196 | This job is expired 2 years, 2 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Thapagaun,Kathmandu,Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Aug. 19, 2023 23:55 (2 years, 2 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Other Specification

Minimum of a bachelor’s degree running
Having Two-wheelers is a mandatory

Skills requirements:

Fast and Accurate Data Entry
Great Communication Skills
Problem-Solving
Exceptional Time Management & Attention to Details Skills
Excellent communication skills in English, both written and verbal
Mathematical & Investigative Skills
Ability to work on a team & take challenges presented.
Ability to follow & work as per the instruction and deadlines provided

Female candidates are highly encouraged to apply

Job Description

Respond to and resolve queries, concerns, and issues raised by clients/customers/staff promptly
Maintain detailed and accurate records of all support interactions
Collaborate with various departments to ensure the efficient resolution of issues
Contribute to the creation and update of support documentation
Participate in training and development sessions to improve knowledge and performance
Escalate unresolved problems to the appropriate personnel or department
Monitor and maintain any tools or systems used for support purposes
Provide feedback on recurring issues to assist in product/service improvements

This job has expired.

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