Scodus
Information / Computer / Technology

At Scodus, our goal is clear: to empower startups and businesses worldwide to achieve their full potential swiftly and efficiently. Through our global Dev-as-a-Service model, we break down barriers and deliver top-notch solutions tailored to your needs. Our dedicated team ensures speedy project delivery and unparalleled service, ensuring that your business thrives in today's competitive landscape.We're not just a software solutions company were your partner in success.

With a focus on innovation and collaboration, we create MVPs, develop cutting-edge products, and foster growth for startups and enterprises alike. At Scodus, we're committed to accelerating your journey to success, no matter where your business takes you. With our team, empower businesses to achieve more with affordable pricing.Tech Proficiency with Team Scodus, Enhancing Business Efficiency.

Support and Onboarding Representative

Views: 52 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	NRs. 20,000 - 25,000 Monthly
Apply Before(Deadline)	:	Sep. 08, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Client Relation Interpersonal Skills Multitasking Customer Support Problem Solving

Other Specification

Bachelor’s degree in Business, Marketing, or a related field
Minimum 1 year of relevant experience.
Two-wheeler is compulsory.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Customer-first mindset with the ability to manage multiple tasks effectively.

Compensation & Benefits:

Salary: 20,000 – 25,000 per month (based on experience & skills).
Breakfast and Lunch are provided at the workplace.

Job Description

We are seeking a Support and Onboarding Representative to join our growing team. This role is crucial in ensuring seamless client onboarding, delivering outstanding customer support, and maintaining strong client relationships. The ideal candidate will be proactive, customer-focused, and ready to contribute to a fast-paced, dynamic work environment.

Key Responsibilities

Guide clients through the onboarding process, ensuring smooth adoption of Scodus services.
Provide timely and effective customer support.
Collaborate with internal teams to resolve client issues and deliver projects efficiently.
Maintain positive and professional communication with clients.
Assist in process improvements to enhance client experience.