Clusus Information Solutions

Support and Implementation Engineers

Clusus Information Solutions

Support and Implementation Engineers

Clusus Information Solutions is a leading provider of banking and payment solutions bestowing excellence and distinction to the Banking and Financial industry. Clusus Information Solutions specializes in offering mature Corporate Banking, cash Management and Treasury Management solutions that truly realize the corporate banking cycle. 

Support and Implementation Engineers

Views: 742 | This job is expired 3 weeks, 2 days ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Jhamsikhel-2, Lalitpur, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 01, 2021 23:55 (3 weeks, 2 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 3 years
Other Specification
  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field
  • Fresh graduates / Up to 3 years’ experience in a familiar field
  • Willing to travel abroad and work extra hours whenever needed
  • Knowledge in database engines (Oracle and MS-SQL)
  • Basic knowledge in operating systems (Linux and MS Windows)
  • Knowledge in application servers (Tomcat, WebLogic, and WebSphere)
  • Knowledge in Directory Services (AD & LDAP)
  • Excellent verbal, written, and interpersonal skills
  • Excellent team player
  • Excellent customer service skills
  • Attention to detail skills
  • Effective communication skills

Job Description

We are looking to recruit an Application Support & Implementation Engineer who will provide high-level onsite and remote IT technical liaison.

The Application Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.


  • Implement and install solutions on the customer's test and production environments
  • Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels)
  • Act positively and respond promptly to the customer’s requests/tickets
  • Prepare, review and ensure accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely
  • Perform any other job-related duties incidental to the work

Experience in one or more of below is a plus:

  • Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure
  • Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies
  • Knowledge in PKI Infrastructure and Certificate Authorities
  • Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases)
  • Knowledge in server and client operating systems (Linux Distros, Windows)
  • Knowledge in web application servers (Jetty, Wildfly, JBoss)
  • Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean)
  • Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker)
  • DevOps Techniques and Skills including CI/CD

What we offer:

  • Competitive Salary Scale
  • Professional and International Work Environment
  • Dashain Festival Allowance
  • Medical Insurance 
  • Employee Provident Fund and Gratuity
  • Citizen Investment Trust
  • 5-days Workweek 

Applying Procedure

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