Support Analyst

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.

Support Analyst

Views: 813 | This job is expired 3 years, 10 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 15, 2021 23:55 (3 years, 10 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Communication Multitasking Time Management Problem Solving
Other Specification

Skills Required:

  • Persuasive Speaking Skills
  • Empathy and Adaptability
  • Clear Communication Skills
  • Effective Listening
  • Patience and Attentiveness
  • Problem-solving skills
  • Time Management
  • Fresher can also apply

Shift: Night Shift

No. of Requirement

  • Male: 1
  • Female: 1


Job Description

  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues
  • Data entry and research as required to troubleshoot customer problems

Applying Procedure :

To apply for this position, please send an email: hr@alphabetatheta.com 

OR,


This job has expired.

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