ASK Enlightenment

Training Institutes

Student Support Officer

Views: 299|Published on: Aug 09, 2026|

Counseling

+1 more

Mid Level

Full Time

Vacancy: 2

Jawalakhel Chowk, Lalitpur|

Experience: More than 1 year|

NRs. 30,000 Monthly

Job Description

Roles and responsibilities of this job

We are looking for a sincere, disciplined, confident, and soft-spoken Student Support Officer for ASK Enlightenment. The person in this role will communicate with prospective students and parents, understand their needs, conduct counseling and selection calls, handle follow-ups, and guide suitable students through the enrollment process. The candidate must be polite, attentive, emotionally intelligent, and able to respond naturally according to the situation.

In this role, you will regularly communicate with students, parents, trainers, and management in a professional manner. You will be working in an environment built around structured and practical memory training systems developed by Memory King Arpan Sharma, Founder of ASK Enlightenment Pvt. Ltd. and a two-time world record holder in Memory Power.

Key Responsibilities

Attend incoming inquiry calls properly and professionally.
Make counseling, selection, and follow-up calls to students, parents, and inquiry leads.
Understand each student’s learning challenges, expectations, and readiness for the training.
Ask relevant questions and respond appropriately instead of only repeating scripted information.
Explain training levels, schedules, fees, homework requirements, and selection procedures accurately.
Address questions, concerns, and objections in a calm and professional manner.
Guide suitable students through the application, selection, and enrollment process.
Communicate with parents or guardians whenever required.
Maintain accurate inquiry, counseling, follow-up, and enrollment records.
Coordinate with trainers, staff, and management and provide basic performance reports.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Other Specification

Minimum Bachelor’s degree completed.
Experience in student counseling, admissions, customer service, or phone-based communication will be preferred.
Freshers with strong communication skills, active listening, discipline, and sincerity may also apply.
Good spoken Nepali and basic English communication skills.
Confidence in conducting counseling calls and communicating properly with students and parents.
Ability to understand questions, respond naturally, and handle concerns professionally.
Basic knowledge of MS Word, Excel, email, and the internet.
Good follow-up skills, professional manners, and the ability to work sincerely with the team.

Working Hours: 6:00 AM–2:00 PM or 12:00 PM–8:00 PM

Apply only if you embody sincerity, discipline, communication, and dedication.

Skills Required

Required skills for this job

Communication

Problem Solving

Work Under Pressure

Counseling

Client Handling

MS Excel

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 Monthly

Applying Procedure

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Apply Before: Aug 24, 2026

About the organization

ASK Enlightenment

Training Institutes

Jawalakhel Chowk, Lalitpur

ASK Enlightenment Pvt. Ltd. Memory & Meditation Training Company founded by Memory King Arpan Sharma, a two-time world record holder in Memory Power is dedicated to enhancing cognitive health and well-being through innovative memory training and meditation practices.

Our programs are designed to improve memory retention, focus, and mental clarity, utilizing evidence-based techniques and mindfulness exercises. We offer a variety of workshops, personalized training sessions, and community events led by experienced professionals. Our mission is to empower individuals to achieve mental resilience and a balanced, mindful lifestyle in a supportive and nurturing environment.

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