Draper Startup House Toronto is a new country on the internet governed by its citizens, with an on-chain sovereign wealth fund collectively owned by its citizens via $CITIZEN. Draper Nation is the first digital nation in the process of negotiating treaties with sovereign countries, which will offer its citizens the freedom of physical mobility

Website: https://draperstartuphouse.com/about-us/

Strategic Operations Lead

Views: 197 | Apply Before: 1 week, 5 days from now

Basic Job Information

Job Category	:	Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kalopul, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Sep. 06, 2025 23:35 (1 week, 5 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 5 years
Age	:	More than 25 years
Professional Skill Required	:	Supervision Client Handling Team Management Social Media Marketing Project Finance

Other Specification

Bachelor’s degree in Business, Hospitality Management, Finance, or related field (Master’s preferred)
3+ years’ experience in hotel operations, hotel management, or similar leadership roles—international hotel experience preferred
Strong understanding of booking platforms, revenue management, and digital marketing strategies
Excellent coordination, problem-solving, and communication skills
Proficient in tools like Excel, Notion, Google Workspace; familiarity with PMS systems a plus
Ability to work independently, manage multiple stakeholders, and think strategically

Job Description

We are seeking a highly driven and organized individual to lead operations for the project: Draper Startup House Toronto, while working remotely from Kathmandu. This project-based role requires a strong blend of hospitality management, financial planning, and digital marketing skills. The Strategic Operations Lead will be responsible for overseeing hostel operations, booking strategies, guest experience, and key growth initiatives, including expansion planning and performance monitoring.

Key Responsibilities:

Operational Oversight

Monitor and coordinate daily hostel operations with the on-site team in Toronto
Ensure delivery of exceptional guest experiences aligned with Draper Startup House standards
Implement SOPs, workflows, and tools to streamline operations remotely

Booking Strategy & Revenue Management

Develop and execute booking strategies based on occupancy forecasts
Manage listings across multiple booking platforms (Airbnb, Booking.com, Hostelworld, etc.)
Use digital marketing and promotional campaigns to optimize occupancy and revenue

Financial Planning & Control

Prepare and track operating budgets, P&L reports, and cash flow forecasts
Monitor cost efficiency and profitability metrics
Liaise with accountants/bookkeepers in Canada and Nepal for timely reporting

Strategic Growth & Expansion

Contribute to market research and business case preparation for future DSH locations in North America
Support execution of strategic initiatives and partnership development
Assist in investor updates and reporting

Team & Vendor Coordination

Coordinate with the on-site General Manager and support hiring if needed
Manage external vendors, booking platforms, and tech tools used in operations
Maintain communication between Toronto operations and Founders

Reporting & Compliance

Ensure timely preparation of operational, financial, and strategic reports
Support compliance and licensing requirements across jurisdictions
Manage KPIs related to occupancy, revenue, guest satisfaction, etc.

Note: Candidates with prior experience as a Hotel Operations Manager, Hotel Manager, or in similar roles within hotels abroad will be strongly preferred. The right candidate must be able to design effective booking strategies aligned with occupancy levels, manage booking platforms, and leverage digital marketing to drive reservations and brand visibility.