Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards as per the brand guideline. 
• Report on buying trends, customer needs, profits etc.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc). 
• Be a shining example of well behavior and high performance.

Requirements

• Proven successful experience as a retail manager.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.
• Good Computer knowledge with MS Office and POS billing. 
  
• Bachelors degree in Business Administration or relevant field.