Ncell

Specialist-ICT/ Connectivity, Service Delivery

Ncell

Specialist-ICT/ Connectivity, Service Delivery

At Ncell, we are passionate about our values, principles, and our strategic priorities. We believe that having the right talent in the right roles enables execution, improves our customer’s experience, and delivers breakthrough results. This is what makes us a winning team.

At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and One Company - One Family. These values are the most integral part of our business. We carry out our daily business by keeping these values in mind as we, as an organization strongly stand for it.

Applicants must have the highest ethical standards, strong leadership skills, excellent judgment, a sense of personal initiative, and problem-solving abilities.

Ncell offers a competitive package that is designed to make you feel an integral part of the team and directly involved in the company's success.

Ncell is also committed to protecting Applicants' personal data. In Ncell, we take privacy seriously and all our activities are underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of personal data, through robust cyber Security practices and we take due care when Transfer of data is required. Click the link to know more about applicants privacy
https://webapi.ncell.com.np/upload/Notice/Ncell_Axiata_Privacy_Notice_for_Candidates.pdf

At Ncell, we are passionate about our values, principles, and our strategic priorities. We believe that having the right talent in the right roles enables execution, improves our customer’s experience, and delivers breakthrough results. This is what makes us a winning team.

At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and …

Specialist-ICT/ Connectivity, Service Delivery

Views: 205 | Apply Before: 6 days, 3 hours from now

Position: Specialist-ICT/ Connectivity, Service Delivery
Department: Business Solutions
No. of Openings: 1

Main Duties and Responsibilities:

  • Contribute to the development of ICT products, ensuring they align with market demands and technological trends.
  • Lead entire GTM process for launch of ICT Product & Solution.
  • Define and design technical architecture for ICT products and solutions, considering scalability, security, and performance.
  • Oversee the implementation and deployment of ICT solutions, ensuring adherence to quality standards and timelines.
  • Integrate ICT solutions with existing infrastructure and third-party systems, ensuring seamless interoperability.
  • Conduct testing procedures to ensure the reliability, security, and performance of ICT products and solutions.
  • Create comprehensive technical documentation for ICT products and solutions, including user guides and technical specifications.
  • Collaborate with cross-functional teams, including sales, marketing, and support, to ensure successful product launches and customer satisfaction.
  • Identify areas for improvement in existing products and propose enhancements or new features.
  • Stay informed about industry trends, competitors, and emerging technologies to guide product development strategies.
  • Lead Product Lifecycle management, Customer Lifecycle management.
  • Engage with clients to understand their specific needs and provide technical expertise during pre-sales and post-sales phases.

Qualifications and experience:

  • Master’s Degree / Professional Degree with 4 years of relevant experience in the field such as Information Technology, Computer Science, Engineering, OR Bachelor’s Degree with 6 years of relevant experience in the field such as Information Technology, Computer Science, Engineering.
  • Experience in solution deployment, operations, and partner collaboration including hands-on experience in deployment, configuration or complex system and solution including software, hardware or integrated system will be preferred.

Profile:

  • Industry-recognized certifications in areas such as solution architecture, network design, cloud or specific technologies relevant to the role.
  • Expertise in understanding and developing and launching ICT products, preferably in a B2B context.
  • Proven experience in designing and end-to-end solutions, considering technical requirements and business objectives.
  • Experience in project management methodologies, including planning, execution, and monitoring of product development projects.
  • Demonstrated experience in client interactions, understanding client needs, and providing technical support.
  • Open mindset and sharing learnings.
  • Strong communication skills, both written and verbal, for effective collaboration with internal teams, clients, and stakeholders.
  • Strong problem-solving skills and the ability to analyze complex technical issues.
  • Innovative thinking to contribute to the improvement and optimization of products and solutions.
  • Ability to collaborate effectively within cross-functional teams and across departments.
  • Adaptability to changing technologies and business requirements.
  • Familiarity with the specific industry domain and verticals served by the organization.
  • A client-focused mindset with a commitment to delivering high-quality ICT products and solutions.
  • Ability to think strategically and align product development with long-term business goals.

What we offer:

International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.

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