Position: Specialist- Human Resources Operation

Main Duties & Responsibilities

• Develop and enforce HR policies that comply with legal and regulatory standards.
• Oversee HR audits, governance practices, and ensure transparency in decision-making.
• Ensure compliance with labor laws and employment regulations.
• Manage employee relations matters, including addressing grievances, resolving disputes, and fostering a collaborative work environment.
• Ensure strict compliance with Nepalese labor laws, including preparing and submitting timely reports and documentation to labor offices, labor departments, labor courts and other labor related external stakeholders.
• Develop and enforce HR policies that comply with legal and regulatory standards.
• Oversee HR audits, governance practices, and ensure transparency in decision-making.
• Ensure compliance with labor laws and employment regulations.
• Build and sustain collaborative relationships with trade unions, fostering mutual trust and understanding.
• Oversee and facilitate the various internal committees to collaborate with internal teams to maintain harmonious relationships with unions while upholding organizational policies.
• Lead the periodic review, update, and implementation of internal bylaws, HR policies, procedures, and guidelines to ensure alignment with legal and organizational standards.
• Provide guidance to Ncell teams on effectively managing, ensuring seamless operations and compliance with labor regulations.
• Oversee disciplinary processes, ensuring adherence to organizational policies and Nepalese labor laws.
• Facilitate investigations and recommend appropriate actions to address employee misconduct in a fair and transparent manner.
• Identify and manage HR Risk through preparing and regularly monitoring / reporting risks related to HR and further implement work on effective mitigation plans.

Qualifications & Experience

• Minimum of bachelor’s degree in management with 4 years of relevant experience OR master’s degree / Professional Degree with 2 years of relevant experience. 
• Experience in managing compliance audits, labor law adherence, union negotiation and HR policy governance.
• Proven experience preparing for and representing the organization with labor offices, courts, and regulatory bodies.

Profile

• In depth understanding of Nepalese Labor Act and related legal frameworks.
• Ability to translate complex legal requirements into practical HR policies and procedures.
• Skilled in handling grievances, dispute resolution, disciplinary actions, and building employee trust.
• Ability to influence outcomes while maintaining objectivity and fairness.
• Track record of developing, reviewing, and enforcing HR policies, bylaws, and codes of conduct.
• Familiarity with HR audits, compliance risk mapping, and reporting frameworks.
• Skilled in drafting and operationalizing governance mechanisms and internal HR committees.
• Exposure to ethics investigations, whistleblower mechanisms, or corporate integrity frameworks is a plus.
• Reviews situations or problems related to the work and presents all perspectives clearly for analysis.
• Reviews and recommends new solutions or techniques to improve work output
• Try to review links beyond own work area.
• Seeking to learn more about other parts of the unit, or function.
• Proactively seeks out customers' input to obtain feedback on performance.
• Effectively communicates with others to obtain needed information or support.
• Adapt rules or recommend alterations in normal procedures to get a job done well.
• Understands personal strengths & weaknesses and works on constructive feedback to improve one's work performance.

What we offer:
International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.