• Monitor and co-ordinate the activities of the department / Centre
• Taking ownership of customer’s issues and providing correct & timely resolution of the same
• Schedules the task of the front office employee
• Ensure great customer service at all levels
• Motivate the employee to work in a team to achieve the organizational objectives
• Evaluate the job performance of front office employee and fills their appraisals
• Conduct training for new launched product and regular employee meeting and briefing
• Handling complaints of the customer
• Evaluate and obtain complete information to deal with service inquiry and product
• Organize workflow
• Provide regular feedback to concerned within the organization on regular intervals
• Managing & taking ownership of Centre for smooth functioning
• Fulfill all other duties based on business requirement

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]

OR,