Smart Telecom
Telecommunication

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.

Smart Centre Supervisor

Views: 7908 | This job is expired 6 years, 7 months ago

Basic Job Information

Job Category	:	Commercial / Logistics / Supply Chain
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	New Road, Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Oct. 03, 2018 23:55 (6 years, 7 months ago)

Job Specification

Education Level	:	Graduate (Masters)
Experience Required	:	More than or equal to 3 years

Other Specification

Master degree or equivalent
3-5 years of relevant experience
Excellent communication skills
Strong motivational skills
Planning and organizational skills
Ability to make decision when needed
Good language proficiency in English
Responsible for relationship building

Job Description

Monitor and co-ordinate the activities of the department / Centre
Taking ownership of customer’s issues and providing correct & timely resolution of the same
Schedules the task of the front office employee
Ensure great customer service at all levels
Motivate the employee to work in a team to achieve the organizational objectives
Evaluate the job performance of front office employee and fills their appraisals
Conduct training for new launched product and regular employee meeting and briefing
Handling complaints of the customer
Evaluate and obtain complete information to deal with service inquiry and product
Organize workflow
Provide regular feedback to concerned within the organization on regular intervals
Managing & taking ownership of Centre for smooth functioning
Fulfill all other duties based on business requirement

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]

OR,

This job has expired.