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A Class Commercial Bank

Banks

Service Excellence

Views: 5905|Published on: Dec 28, 2021

Banking / Insurance /Financial Services

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Entry Level

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Full Time

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Vacancy: 5

Kathmandu, Jorpati, New Baneshwor, Suryabinayak, Chabahil|

Experience: Not Required|

NRs. 16,870 Monthly

Job Description

Roles and responsibilities of this job

Greets and welcomes customers and potential customers and directs them to the appropriate bank staff
Notifies appropriate staff when a visitor with an appointment arrives
Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms
Answers customer questions and provides general information on banking services and products
Answers incoming customer phone calls, transfers call, and takes messages when necessary
Follows up on customer issues
Processes and distributes incoming mail; prepares outgoing mail for pickup
Performs administrative services for branch staff as needed
Performs other related duties as assigned by Branch Manager/Operations In-charge

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Required Age:Less than 25 years

Other Specification

Engage the customer
Solve customer queries (including Account-related inquiries)
Guide the customer to the respective department (based on nature of task)
Provide information regarding the Bank’s products
Cross-sell and up-sell the Bank’s products

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 16,870 Monthly

Applying Procedure

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About the organization

A Class Commercial Bank

Banks

Kathmandu, Nepal

A Class Commercial Bank is currently seeking for the qualified and dedicated candidates for the following position: