ServiceNow Administrator/Developer
Logicabeans

LogicaBeans Pvt. Ltd., is a wholly owned subsidiary of F1Soft International Pvt. Ltd.,  

F1Soft Group is an innovation engine in digital finance that is helping simplify the lives of millions of Nepalis.  Since inception in 2004, we have been helping build a digital ecosystem that connects the Nepal population to essential financial services in simple, affordable and secure ways.  The F1Soft Group comprises businesses in several verticals that enable digital transformation and contribute to ecosystem development.  Our solutions cater to mobile financial services, eHealth, EduTech, InsureTech, and eCommerce, among others.

With over 600 employees, we are Nepal’s leading FinTech company and the highest tax payer in the IT sector.  By 2023, we aim to be among the country’s top 5 businesses in terms of revenue and workforce.

ServiceNow Administrator/Developer

Views: 114 | This job expired 5 days, 21 hours ago

Basic Job Information

Job Category : IT & Telecommunication > Programmer/ Software Engineer, Team Leader (Software)
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Durbarmarga Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 15, 2019 23:55 (5 days, 21 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 4 years
Other Specification
  • Administer ServiceNow tool
  • Configure Application UI
  • Configure Workflow
  • Build UI Actions and UI Policies
  • Customize ServiceNow applications
  • Facilitate rollout of new applications and modules
  • Facilitate onboarding of new clients on the ServiceNow platform.
  • Collaborate effectively with other ServiceNow administrators to develop global solutions
  • Handle general updates and configuration changes/requests
  • Identify system deficiencies and recommend solutions
  • Adhere to ServiceNow development standards
  • Agile software development lifecycle methodologies.
  • Web Technologies (Ajax, API’s, HTTP(S), SOA, SOAP, REST, CSS, XML, HTML, JSON, etc.)
  • Prioritize multiple tasks effectively
  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible 
  • Ensure tool configuration consistency across development, stage, testing and production environments
  • Participate in ongoing production support and end user support. Additional Skills 
  • ServiceNow Admin/Developer/Implementation Specialist Certified
  • Comfortable with server and client-side scripting, Jelly, JavaScript, Incident, Problem, Change, CMDB, Knowledge modules Clearance Requirements 

Job Description

  • Configuration of service portals/configuration and support of IT Ops and Security Operations-related processes 
  • The ServiceNow Administrator/Developer will be responsible for core system configuration
  • Gathering and documenting user and process requirements
  • Developing workflow customization and supporting the Service Transformation teams
  • The ideal candidate will be having an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow
  • This includes, but is not limited to Incident Management, Change Management, Asset Management, CMDB Management and Problem Management
  • Work with IT to determine the requirements and work streams for agile delivery of updates and enhancements
  • Build workflows and automation in ServiceNow
  • Build out a Service Catalog for streamlining request
  • Experience upgrading ServiceNow versions

Facilities:

  • 5 Working Days in a week
  • Free Lunch/Dinner served in better taste
  • Medical Insurance and allowance
  • Basic amenities transport, internet, and telephone
  • Dashain, Employee performance and gain-sharing bonus

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