Vintage Moto (Official Royal Enfield Dealer Bhaktapur)

Service Manager

Vintage Moto (Official Royal Enfield Dealer Bhaktapur)

Service Manager

Join the legacy of 124 years of motorcycling. Vintage Moto Cafe Pvt. Ltd. authorized dealer of Royal Enfield for Bhaktapur is seeking qualified candidates for following position:

Service Manager

Views: 1025 | This job is expired 3 weeks, 2 days ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Sallaghari, Bhaktapur
Offered Salary : Not Disclosed
Apply Before(Deadline) : Aug. 07, 2025 23:55 (3 weeks, 2 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Interpersonal Skills Leadership Team Management Management Communication
Other Specification
  • Bachelor’s degree in Business Administration, Management, or a related field
  • 1 year of experience in service delivery, operations, or client-facing roles, preferably in a professional services or consulting environment
  • Strong organizational and leadership abilities with some experience managing or coordinating a team
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
  • Basic understanding of service performance metrics and ability to identify areas for improvement
  • Proficient in Microsoft Office Suite; familiarity with CRM or service management tools is a plus
  • Strong problem-solving skills and attention to detail
  • Ability to work collaboratively across departments and handle multiple priorities in a fast-paced setting

Job Description

As a Service Manager, you will be responsible for overseeing and managing the day-to-day operations of our services department. You will work closely with clients and our team of consultants to ensure the delivery of high-quality and timely services. This role requires someone with strong leadership and communication skills, as well as a deep understanding of the industry.

Responsibilities:

  • Develop and implement service strategies for the firm, ensuring excellent service delivery and client satisfaction
  • Oversee a team of service professionals, setting and monitoring performance goals, and providing ongoing coaching and support
  • Ensure compliance with industry regulations and standards
  • Monitor and analyze service metrics to identify areas for improvement and implement corrective actions
  • Collaborate with the sales team to identify new business opportunities and develop service proposals
  • Conduct regular client reviews to gather feedback and address any issues or concerns
  • Manage client contracts and ensure timely and accurate billing and invoicing
  • Develop and maintain strong relationships with clients to ensure their continued satisfaction and retention
  • Stay updated on industry trends and developments, and provide recommendations for service enhancements

This job has expired.

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