Join the legacy of 124 years of motorcycling. Vintage Moto Cafe Pvt. Ltd. authorized dealer of Royal Enfield for Bhaktapur is seeking qualified candidates for following position:

Service / Workshop Incharge

Views: 299 | Apply Before: 1 week, 1 day from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Automotive, Client servicing
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Sallaghari, Bhaktapur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 14, 2025 23:55 (1 week, 1 day from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years
Professional Skill Required	:	Communication Multitasking Work Under Pressure Customer Service Technical Support

Other Specification

Minimum 2 years of experience in a similar role.
Strong leadership skills with the ability to motivate and manage a team.
Excellent customer service and communication skills.
Proficient in using various service management software and tools.
Proven track record of achieving targets and meeting deadlines.
Sound knowledge of the automotive industry, products, and services.
Ability to handle multiple tasks and work under pressure.

Salary and Benefits: No bar for deserving candidates.

Job Description

Oversee the daily operations of the service department and ensure smooth and efficient functioning.
Monitor and maintain service queues, ensure timely completion of tasks, and provide regular updates to the management team.
Handle customer inquiries and complaints, resolve issues effectively, and maintain a high level of customer satisfaction.
Train and mentor service technicians, evaluate their performance, and provide feedback for improvement.
Manage inventory, order spare parts, and maintain records of stocks to ensure timely availability for service jobs.
Develop and implement strategies to increase service department revenue and profitability.
Collaborate with the sales and marketing team to identify potential customers and promote service offerings.
Ensure compliance with safety standards and regulations in the service department.
Stay updated with industry trends, new technologies, and best practices to enhance service delivery.