Service Engineer
Nepal Construction & Engineering Corporation Pvt. Ltd

Nepal Construction & Engineering Corporation Pvt.Ltd. (NCEC) is a six-decade-old enterprise operating in Nepal with business interest in channel distribution and agency, engineering and business consultancy, financial, hospitality, infrastructures and energy sectors. We deliver efficient engineered products such as compressors and air treatment systems, construction and mining equipment, tunneling jumbos and road rollers, cranes and assembly system in Nepal from all across the globe. We are looking to appoint personnel who are dynamic, self driven and focused on delivering for the following position.

Service Engineer

Views: 1058 | Apply Before: 1 day, 7 hours from now

Basic Job Information

Job Category : Construction / Engineering / Architects
Job Level : Mid Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 20, 2020 23:55 (1 day, 7 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification
  • Field Service Engineer should be graduate Bachelor's Degree in Mechanical or Electrical engineering/Diploma in Mechanical or Electrical Engineering
  • Should have 1 years of experience in the hardware support or repairs works for the trading company
  • Fresher can also apply
  • Willingness to travel when as needed
  • Should be able to listen customers complains and dissatisfaction positively
  • Should be able to handle pressure and balance professional and personal responsibilities

Job Description

Job Categories: Field Service Engineer/Technician
Job Location: Preferred State of Nepal

Duties & Responsibilities

  • Field Service Engineer has to visit customer site/factory/location for pre installation
  • Field Service Engineer has to provide excellent customer service, listening carefully concerns and addressing issues until customer is satisfied
  • FSE has to visit customer site/factory/location for pre installation, AMC, paid service and breakdown service visit as and when informed by customer and instructed by service Head/Business Head
  • FSE has to schedule their daily/weekly/monthly visit plans
  • FSE has to produce timely and details service report
  • FSE has to prepare weekly monthly report of service provided (AMC, paid service and breakdown) and report to the Service Head and Business Head
  • FSE has to develop and maintain good relationship with all stakeholders
  • To abide with respective supervisor and above instruction


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