Service Engineer

Tractors Nepal Private Limited (TNPL)

Source: Other Source

Views: 697|Published on: Jun 02, 2024

Construction / Engineering / Architects

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: More than 4 years|

Job Description

Roles and responsibilities of this job

About the job

We are currently seeking experienced Customer Support Engineers for Different Locations. Interested candidates with good hands on experience with troubleshooting and maintenance of excavators, are requested to share their resume to [email protected]

Responsibilities:

Attend customer complaints, perform PMs and troubleshooting jobs.
Constantly maintain a healthy relationship with customers, to ensure the highest level of customer satisfaction.
Keep track of all assigned equipment, including their service history, operating location and conditions, and upcoming maintenance schedules.
Generate business leads form existing / potential new customers.
Generate revenue from assigned customers to meet the assigned quarterly targets.

Qualifications:

Diploma / Pre-Diploma in Mechanical / Automobile Engineering
Minimum 4 years of hands on experience in troubleshooting and repair jobs on Excavators.
Should be able to perform PMs, troubleshoot problems, and perform repair jobs on Excavators.
Should have excellent knowledge of Diesel Engines, Hydraulic and Electrical Systems.
Excellent Verbal and written communication skills required.
Good skills in Customer Handling & Negotiation
Digital literacy- Should be able to use MS Office and other -Computer/ web based applications, and smartphone apps with decent fluency

Job Specification

Required qualifications for this job

Required Education Level:Diploma Certificate

Required Experience:More than 4 years

Skills Required

Required skills for this job

Troubleshooting

Customer Satisfaction

Service Engineering

Diesel Engine

Diesel Fuel

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 18, 2024

About the organization

Tractors Nepal Private Limited (TNPL)

In 1974, TIL Limited extended its distribution of Cat® products to Nepal. As construction activities expanded and new opportunities appeared on the horizon, Tractors Nepal Private Limited (TNPL) was formed in 2000 as a wholly owned subsidiary of TIPL (Tractors India Pvt. Ltd.). The company provides product support for the entire range of Cat engines and machines. This includes refurbishing, rebuilding & servicing of Cat Construction & Earthmoving Equipment & Diesel Generator Sets. Operating out of Nakhu in Lalitpur Municipality near Kathmandu, the Company also offers the complete range of original Cat products and spare parts, coupled with seamless aftermarket support. It imports Cat spare parts and accessories from Caterpillar S.A.R.L. in Singapore TNPL also maintains a complete inventory of Cat parts required for maintenance & repair. Cat India Pvt. Ltd. (CIPL) has started manufacturing Cat Hydraulic Excavator models viz. 320D2 & Cat Backhoe Loader 424B at their CIPL Thiruvallur workshop for the past 3 / 4 years. TNPL exists in Nepal to provide necessary after-sales product support with Off-the-Shelf availability of spare parts at TNPL Nakhu workshop, Lalitpur, Kathmandu.

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