Biomed International

Service Coordinator

Biomed International

Service Coordinator

Biomed International as part of Garg Group was established in 1998, as an extension of the existing healthcare business since last six decades, we are importer & distributor of all kinds of dental and other medical division products and also have been involved in designing, developing, planning and upgrading treatment centers/clinics, and dental/specialists hospitals throughout Nepal. Today we are privileged to be known as one of the leading distributors in the Medical & Health Care Sector in Nepal of supply and extending services on various products from more than Two Hundred globally reputed companies and more than 10,000 variety of products in our portfolio. We have been involved in supply and services related to various Medical Equipment, Accessories and Medicines in Neurology, Neuro-Surgery, Opthalmology, Radiology, Critical Care, Advanced Wound Management, Dentistry, Gynecology, Hospital Infrastructure & Orthopaedic Divisions to Government/Private/Non-Government/Donor Agency funded-INGO/NGO affiliated Health Projects, District/Zonal/Province/Community Hospitals, Health Posts/Clinics, Specialists Medical Institutions/Teaching Hospitals, Medical / Research Institutions, Medical Labs etc. throughout Nepal. For expanding our Business Networks further, we are looking for highly enthusiastic, experienced and competitive candidates in the respective fields/divisions in the Health Care/Medical Business Sectors of Nepal for following positions as under :
Biomed International as part of Garg Group was established in 1998, as an extension of the existing healthcare business since last six decades, we are importer & distributor of all kinds of dental and other medical division products and also have been involved in designing, developing, planning and upgrading treatment centers/clinics, and dental/specialists hospitals throughout Nepal. Today we are privileged to be known as …

Service Coordinator

Views: 1569 | This job is expired 3 years, 1 month ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 24, 2021 23:55 (3 years, 1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Project Management Communication Organizational Interpersonal Skills
Other Specification
  • Bachelor's degree in management or Biomedical  
  • 3-5 years of experience in related field 
  • possess strong management skills, 
  • excellent communication and interpersonal skills
  • Strong organizational and communication skills
  • General understanding of mechanical/technical terms is preferred
  • Computer knowledge (Microsoft Office – Excel, Word, Outlook)
  • Willing to travel as per the need.
  • Willing to adapt to changing office requirements and priorities
  • Strong ethic of service and a passion
  • Should have own two wheeler vehicle & valid driving license

Job Description

Reports to- Senior Manager-Service

Responsibilities:

  • Keep records of incoming internal and external customer inquiries for the service department – both in terms of phone calls and walk in customers and address their queries in timely manner
  • Review and adjust duty schedule of all service engineers and the technicians as needed
  • Schedule work orders as directed, update technician comments and prepare the work orders for closing. May close work orders as directed by the Service Manager
  • Monitor all service  orders and communicate with the service manager and technician/ engineer to ensure that all jobs are completed in timely manner
  • Assists the senior service manager and assistant service manager in staying on top of work orders in process to ensure that they are closed in a timely fashion
  • Process service department warranty claims and submit claims to the manufacturer and follows up to ensure payment is received
  • Prepare Annual maintenance contract for new customers and make calls to renew it for existing customers whose AMC is expired
  • Maintain service department filing and records as needed
  • Other duties or projects as assigned by Senior Service Manager

This job has expired.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700
[email protected]