Senior Server/Hostess

"Vesper is a perfect blend of re-visiting Victorian era and it’s intriguingly unique ambiance makes us one of the most visited and loved restaurants in Nepal. We aim to serve simple yet authentic Italian food and fine wines with great hospitality within a relaxed environment. A perfect place of enjoyment and relaxation at one of the most enchanting restaurants in Jhamsikhel, Lalitpur city. Be it birthdays, anniversary, conference or any special occasion, we are here to make your special day a truly memorable one."

Senior Server/Hostess

Views: 310 | This job is expired 1 day, 14 hours ago

Basic Job Information

Job Category : Hospitality > Food and Beverage, Restaurant management
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Jhamsikhel, Lalitpur, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 20, 2022 23:55 (1 day, 14 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 2 years
Professional Skill Required : Client Relation Management Communication
Other Specification

SALES DUTIES

  • He/She should be able to handle a variety of sales-specific tasks, including:
  • Taking food and drink orders
  • Up-selling additional food and beverage products to patrons
  • Entering each item ordered into the restaurant register system
  • Delivering checks to customers
  • Accepting payment for the meal

OPERATIONS DUTIES

  • Communicating customer orders to kitchen staff
  • Ensuring that customer orders are assembled properly in the kitchen
  • Delivering orders to customers
  • Removing empty plates, used silverware, and soiled napkins from tables
  • Determining when customers have completed the meal
  • Attending scheduled team or shift meetings
  • Have a basic knowledge of wines and spirits

Experience

  • At least 2-3 years, the more the better. 
  • Experienced floor server/hostess must have good memories and organizational skills to keep track of food and drink orders and the preferences of frequent restaurant patrons.
  • They maintain a neat appearance, possess excellent interpersonal skills, and easily build relationships with customers. Head waiters work well in a team environment and lead by example.
  • Virtually all jobs include customer service, sales, operations, and compliance duties. Examples of responsibilities that fall within these categories include

Job Description

Senior Server/Hostess Job Responsibilities:

CUSTOMER SERVICE DUTIES

  • Experienced floor waiter is responsible for a variety of customer service tasks, including:
  • Providing excellent customer service
  • Greeting patrons once they are seated
  • Presenting menus to customers
  • Explaining menu items to customers
  • Answering questions from patrons about food and beverages
  • Sharing information with customers about the status of their orders
  • Refilling customer drink orders throughout the meal
  • Finding out if customers need additional items
  • Verifying that customers are satisfied with their orders

Employee Benefits:

  • Full Employee Duty Meal
  • Dashain Festive Bonus
  • Service Charge after the completion of 3 months probation period
  • Flexible working hours and environments

 The Vesper Group would like to thank all candidates for your interest but regret that only those qualified and match the following: (No exceptions)

Unless your experience matches our job description, we will not confirm receipt of your application. Please send your full resume details with photograph to: [email protected] in MS Word/ Pdf format as an attachment. We will then respond to you with further information on the above urgent assignment. Look forward to hearing from you.

OR,


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