SALES DUTIES

• He/She should be able to handle a variety of sales-specific tasks, including:
• Taking food and drink orders
• Up-selling additional food and beverage products to patrons
• Entering each item ordered into the restaurant register system
• Delivering checks to customers
• Accepting payment for the meal

OPERATIONS DUTIES

• Communicating customer orders to kitchen staff
• Ensuring that customer orders are assembled properly in the kitchen
• Delivering orders to customers
• Removing empty plates, used silverware, and soiled napkins from tables
• Determining when customers have completed the meal
• Attending scheduled team or shift meetings
• Have a basic knowledge of wines and spirits

Experience

• At least 2-3 years, the more the better. 
• Experienced floor server/hostess must have good memories and organizational skills to keep track of food and drink orders and the preferences of frequent restaurant patrons.
• They maintain a neat appearance, possess excellent interpersonal skills, and easily build relationships with customers. Head waiters work well in a team environment and lead by example.
• Virtually all jobs include customer service, sales, operations, and compliance duties. Examples of responsibilities that fall within these categories include