A Senior Sales and Service Engineer will be responsible for driving sales, providing technical support, and ensuring customer satisfaction. This position requires a unique blend of technical expertise, sales acumen, and customer relationship management skills. This role also requires a combination of technical expertise, problem-solving skills, and excellent customer service to ensure optimal functionality and reliability of medical devices in healthcare facilities.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve or exceed sales targets for medical products and equipment.
• Build and nurture strong relationships with healthcare professionals, including physicians, surgeons, nurses, and administrators.
• Install, calibrate, and maintain medical equipment, ensuring compliance with manufacturer specifications and regulatory standards.
• Diagnose and troubleshoot technical issues, providing efficient and effective repair solutions.
• Perform preventive maintenance and safety checks to minimize downtime and ensure the safety of medical equipment.
• Provide technical support and training to healthcare staff on the proper use and maintenance of medical devices.
• Document all sales and service activities, including maintenance records, repairs, and parts used, in accordance with company policies.
• Collaborate with the sales team to support customer needs and provide technical expertise during product demonstrations and installations.
• Stay updated with the latest advancements in medical technology and continuously improve technical skills through training and development programs.
• Ensure compliance with health and safety regulations and maintain a safe working environment.

Qualifications:

• Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related field.
• Having at least five years of experience in servicing medical equipment, particularly within healthcare sectors such as Radiology, Neurology, or Cardiology, is essential.
• Strong technical knowledge of medical devices, including diagnostic and therapeutic equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Strong communication and interpersonal skills to interact effectively with healthcare professionals and team members.
• Ability to work independently and manage multiple tasks with attention to detail.
• Willingness to travel to various customer sites as required.

No of Vacancy: 9

• Province 1: 2
• Province 2: 1
• Province 3: 2
• Province 4: 1
• Province 5: 1
• Province 6: 1
• Province 7: 1