Designation: Senior Officer /Assistant Manager – Relationship (Commercial)
Experience: 3+ years in a related field
Reporting to: Head - Commercial
No. of Positions: 1
Salary: Competitive and Negotiable

About Us:

At Foodmandu, we're not just revolutionizing food delivery; we're reshaping culinary experiences across regions. Our journey is fueled by ambition, innovation, and an unwavering commitment to excellence. As an Senior Officer / Assistant Manager – Relationship (Commercial), you'll be at the forefront of our expansion, driving growth and success by building and maintaining strong relationships with clients.

Your Role:

Step into the role of Senior Officer / Assistant Manager – Relationship (Commercial) and become a key player in fostering strong connections and partnerships for Foodmandu. As an Senior Officer / Assistant Manager – Relationship (Commercial), you'll be instrumental in building and maintaining relationships with clients, ensuring their satisfaction and loyalty while driving business growth.

Key Responsibilities:

Client Relationship Management:

• Build and nurture strong relationships with clients, understanding their needs and preferences.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely assistance.
• Proactively engage with clients to identify opportunities for upselling or cross selling products and services.

Business Development:

• Identify potential clients and new business opportunities through market research and networking.
• Develop and implement strategies to acquire new clients and expand the company's client base.
• Collaborate with sales and marketing teams to develop targeted campaigns and promotional activities to attract new clients.

Account Management:

• Manage and maintain existing client accounts, ensuring their satisfaction and retention.
• Monitor client accounts, track performance metrics, and identify areas for improvement or growth.
• Coordinate with internal teams to address client needs and deliver solutions effectively.

Communication and Negotiation:

• Communicate effectively with clients, conveying product information, pricing details, and other relevant information.
• Negotiate terms and agreements with clients, ensuring mutually beneficial outcomes for both parties.
• Handle objections and resolve conflicts diplomatically, maintaining positive relationships with clients.

Requirements:

• 3+ years of proven experience in a related field, demonstrating leadership and strategic prowess.
• Masters Degree in Business Administration, Management, Marketing, or a related discipline is preferred.
• A track record of success in client relationship management, business development, and account management.
• Exceptional communication and negotiation skills, with the ability to build and maintain strong relationships with clients.

Your Compensation:

• Competitive salary package with negotiable terms based on experience and qualifications.
• Enjoy the perks of a five-day workweek and the Social Security Fund.
• Festival allowance to keep the celebrations going.
• Direct interaction with top management and exposure to impactful projects.
• Fast-track career advancement opportunities and professional growth prospects.