Academic Qualification: Bachelors Completed
Minimum experience:  1 to 2 years
Full Time: 2:00 PM - 10:00 PM
Two-Wheeler: Mandatory
Salary: Attractive salary along with overtime and Night Allowances

Responsibilities: 

• Answer phone calls and respond to customer inquiries regarding products and services.
• Handle and process online and telephonic orders.
• Mobilize delivery staffs in wise, effective and efficient manner. 
• Ensure excellent service standards and maintain high customer satisfaction.
• Know the company’s products and services and stay updated with the related issues.
• Promptly identify and resolve customer issues and follow up to ensure resolution.
• Contribute to team effort by accomplishing related results as needed. 
• Recommend product or service by collecting customer information and analyzing their product and service needs. 

Other Requirements:

• Bachelors Completed 
• Experience in call center or hospitality industry will be added advantage
• Should be willing to work in evening shift 
• Should be willing to work in weekends and public holidays 
• Should have a 2-wheeler and valid driving license

Benefits

• Social Security Fund 
• Festival allowance 
• Friendly and Collaborative work environment 
• Night and morning allowances