Malvern International

Education - School & Colleges

Senior Commissions Officer

Views: 229|Published on: May 19, 2026|

Accounting / Finance

Senior Level

Full Time

Vacancy: 2

Thapathali, Kathmandu|

Experience: More than 5 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

The Senior Commissions Officer is responsible for the accurate administration, processing, and reconciliation of commission payments across multiple business entities. The role requires strong financial oversight and process improvement capabilities to ensure timely and accurate commission payments and reporting.

Key Responsibilities

Daily Responsibilities:

Monitor and manage shared and personal email inboxes (e.g., Commission Payable, Accounts Payable), ensuring emails are categorized, prioritized, and action-ed appropriately.
Respond promptly to agent queries relating to all Education partners, ensuring all communication is accurate and up to date.
Manage complex queries related to historic intakes, recognizing that these may require extended investigation.
Maintain regular communication with agents and key partners to build strong, positive working relationships across divisions.
Prioritize workload effectively based on volume of receipts, emails, and business needs, adapting as required when tasks extend across multiple days.

Weekly Responsibilities:

Post all commission payable invoices across entities into Xero in a timely manner.
Prepare and process commission payments that are approved and ready for release.
Reconcile commission payments within Xero and participate in creditor meetings as required.
Issue notifications to agents, the Enrollment team, and the Pathway team confirming processed commission payments.
Supporting other members of the team when required
Maintain and update the commission tracker, ensuring outstanding balances align with accruals in the balance sheet.
Attend commission-related meetings and contribute updates on balances, risks, and outstanding issues.
Update and maintain all payment tracking spreadsheets, including:

o Second agent commission
o Any additional internal trackers

Monthly Responsibilities:

Ensure all commission payable invoices are cleared and fully reconciled within Xero.
Perform full reconciliation of commission and refund payments within the finance system.
Support accurate accrual reporting and ensure alignment with finance records.

Occasional Responsibilities

Manage escalated agent queries in coordination with internal teams and partner institutions, escalating to management where necessary to resolve communication gaps.
Investigate and resolve commission payment issues as they arise.
Contribute to continuous improvement of commission processes, focusing on

o    Accuracy of accruals
o    Efficiency of workflow
o    Improved tracking and reporting methods

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 5 years

Other Specification

Required Qualifications & Experience:

Bachelor’s degree in Finance, Accounting, or related field
Minimum 5 years of experience in commission administration, finance operations, or accounts payable functions
Strong experience in commission processing, accounts payable, or finance operations
Experience using accounting systems such as Xero
ACCA qualification or related finance certification will be an added advantage
Experience working with international education partners or multi-entity finance operations preferred

Key Skills & Experience:

Strong experience in commission processing, accounts payable, or finance operations.
Experience using accounting systems such as Xero.
Excellent organisational and prioritisation skills with the ability to manage high volumes of work.
Strong attention to detail and reconciliation skills.
Effective communication skills, with experience managing external stakeholders (agents, partners).
Ability to investigate and resolve complex financial queries.
Proactive mindset with a focus on improving processes and eƯiciencies.
Accounts Payable & ACCA experience desired

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 03, 2026

About the organization

Malvern International

Education - School & Colleges

Kupondole, Lalitpur, Nepal

At Malvern International, we put students at the heart of everything they do. With a focus on preparing students for success at university and in their professional lives, we shape student achievement through engaging teaching, interactive classes and student support.

Our courses are delivered in the UK at our English Language schools in London and Manchester, and in our on-campus embedded International Study Centre at the University of East London and our off-campus International Study Centre situated in Malvern House London.

Our mission is to provide international students essential academic and English language skills, cultural experiences and the support they need to thrive in their academic studies, daily life and career development.

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Malvern International

Senior Commissions Officer