The Associate Scrum Master at ComplianceQuest supports the Agile process, aiding in the management of project sprints and the enhancement of team dynamics. This role involves assisting in the coordination of project timelines, implementing Agile methodologies, and optimizing team outputs through effective sprint management and foundational data analytics.

Responsibilities:

• Assist in managing project scope, timelines, and quality to ensure they align with organizational goals.
• Participate in sprint planning, retrospectives, and daily stand-ups to help optimize team dynamics and project outcomes.
• Provide support in collaboration efforts with other Scrum Masters and team members, while learning from more senior roles.
• Help promote and uphold Agile frameworks, enhancing team communication and collaboration for efficient project execution.
• Assist in internal and external communications, serving as a supportive contact for stakeholders.
• Utilize tools like JIRA to monitor sprint progress and help present detailed, data-driven insights during scrum meetings.
• Support product owners in managing backlogs and effectively handling new requests.
• Assist in generating and analyzing key project metrics using tools like PowerBI and JIRA to support management's understanding of project progress and blockers.
• Help present the status of resource allocation and contribute insights for optimizing resource deployment.
• Address and support the resolution of conflicts and the removal of impediments to maximize team productivity and project flow.
• Contribute to driving the development teams towards greater Scrum maturity by learning and supporting the adoption of best practices.
• Aid in adhering to Scrum ceremonies, maintaining sprint burndown charts, and using metrics to help evaluate and enhance sprint outcomes.
• Assist in designing and automating reports and dashboards using tools like PowerApps, aiming to improve the efficiency and accessibility of project data.
• Follow the guidelines set by the Scrum department and adhere to industry best practices to maintain high standards of Scrum practices.

Required Skills and Experience:

• Bachelor's degree in computer science, Business, or a related field.
• 4-6 years of experience in software development projects, ideally with exposure to an Agile/Scrum environment.
• Scrum Master certification or course completion is highly desirable.
• Familiarity with Salesforce technologies; Salesforce certifications are a plus.
• An understanding of servant leadership, facilitation, situational awareness, conflict resolution, and continual improvement.
• Knowledge of diverse Agile methodologies, including XP, Kanban, and others.
• Familiarity with Agile practices such as User Stories, ATDD, TDD, Continuous Integration, and Automated Testing preferred.
• Basic ability in data analysis and reporting, with some experience in tools such as Power BI and JIRA.

Personal Characteristics:

• Excellent command of English, with strong verbal and written communication skills.
• Developing leadership and mentoring capabilities.
• Strong collaborative skills, capable of engaging in discussions with Product Managers, Engineering, Quality Control, Technical Writing, DevOps, and other team members.
• Analytical and problem-solving skills with a developing ability for conflict resolution.
• Highly motivated, with a passion for continuous learning and professional development.
• Capable of managing stress and adapting to changing priorities and tight deadlines.
• Detail-oriented with a proactive approach to problem identification and resolution.