HLE Nepal

Multinational Companies

Sales Support Specialist

Views: 5630|Published on: May 08, 2020

Others

Entry Level

Full Time

Vacancy: 3

Jawalakhel,Lalitpur|

Experience: Not Required|

NRs. 35,000 Monthly

Job Description

Roles and responsibilities of this job

Working closely with the Inside Sales Manager and brokers
Following Inside Sales Specialist Manual for all tasks
Maintaining and improving processes
Ask three qualifying questions at the beginning of the call to understand if HLE is the right fit for prospect’s financial needs
Handling Inbound customer calls.
Calling past leads to generate more business.
Assist with Live Chat
Following up the application form and documents from the customers
Updating the CRM at all stages of the sales process with information that is clearly understood by the broker team and management.
Complete the short application form over the phone with a prospect's details including contact, income, employer, savings and liabilities
Any other Adhoc work that arises

Applying Procedure:

Please send us your application with your up to dte resume and a cover letter to [email protected] or visit us at hlenepal.com.au to know more about us.

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Ability to work closely with a small team, and work autonomously to achieve deadlines
Online Researching Skills and Experience with using Google and Google Drive
Ability to work under pressure
Excellent time management skills and prioritization of workload
Mathematical Capabilities
Ability to maintain confidentiality

Core Competencies:

Fluency in English, both in written and spoken
Excellent customer service skills
Strong values and ethics
Meticulous Attention to Detail
Development & Continual Learning

The Benefits of Joining Us Are Many

Competitive remuneration provided
A secure long-term role
Paid annual leave and sick leave
Provident and Gratuity fund and Dashain bonus
An environment that values continuous learning and development
Parties and events – we want you to have fun at work!
Office-sponsored daily breakfasts and other benefits
5- day work week (except for 1st Sunday of the month)!

Please Note:

Full Training will be provided regarding the CRM, Fact Find and other soft skills
Work timing 2:00 pm to 10:00 pm & 10:00 pm to 6:00 am. The role will be on a rotation basis. Meaning the work timing can sometimes be 2 pm to 10 pm and sometimes from 10 pm to 6 am. Therefore, flexibility is required for this role.
For night shift, allowance will be provided.

Skills Required

Required skills for this job

Management

Time Management

Customer Service

Verbal Communication

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 35,000 Monthly

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: May 21, 2020

About the organization

HLE Nepal

Multinational Companies

Jawalakhel, Patan, Central Development Region, Nepal

Who We Are:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.
Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.

To know more about us and careers, please visit Alaya and to know more about our mortgage business, please visit Home Loan Experts.