Microplus
Information / Computer / Technology

Microplus Technologies Pvt. Ltd. provides IT products to business and organization in Kathmandu and all over Nepal. Started in 2005, we offer Computer Hardware, Software, and IT support services to our customers.

To bring quality products and reliable services to our customer, we partner with leading IT manufacturer and service providers. Our people are our biggest assets. Together we work for our growth, development and satisfaction.

Sales Support cum Receptionist

Views: 887 | This job is expired 3 years, 2 months ago

Basic Job Information

Job Category	:	Sales / Public Relations > Sales Support/ assistant
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 11, 2022 23:55 (3 years, 2 months ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Not Required
Professional Skill Required	:	Search Engine Optimization (SEO) Wordpress Teamwork Digital Marketing Documentation

Other Specification

Experience in supporting senior-level management including making travel arrangements and scheduling weekly meetings
Working knowledge of Excel, Word and Nepali Typing
Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude
Must have excellent verbal and written communication skills with a clear and friendly speaking voice
Be strongly skilled in data entry, travel organization and customer service including basic math and reporting skills
Attention to detail is necessary as well as being a people person with excellent customer service knowledge
Working Knowledge of Digital Marketing, Email Marketing, Website design, Wordpress
Women are encouraged to apply.

Job Description

Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
Ensure the sales team is on track to meet month-end goals and share innovative lead generating ideas
Provide all necessary data to senior management upon request and coordinate meetings between departments
Make travel arrangements for the sales team and the senior support staff when needed
Establish active communication and engagement with all other departments to help out where necessary
Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request