Outbound Sales Officer

We are seeking energetic, customer-oriented, and target-driven Outbound Sales Officer to join our travel and tourism team. The ideal candidate will be responsible for generating new business, promoting travel services, building long-term client relationships, and achieving sales targets. Candidates with a passion for travel, excellent communication skills, and a strong sales mindset are encouraged to apply.

Key Responsibilities

• Generate new customers through phone calls, client visits, referrals, networking, and social media.
• Achieve monthly and annual sales targets.
• Promote and sell domestic and international tour packages.
• Sell flight tickets, hotel reservations, visa assistance, travel insurance, and other travel-related services.
• Prepare quotations, itineraries, and customized travel proposals.
• Follow up with inquiries and convert leads into confirmed bookings.
• Build and maintain long-term relationships with individual and corporate clients.
• Handle corporate accounts, educational institutions, and group travel bookings.
• Coordinate with the operations team to ensure smooth service delivery.
• Negotiate with clients while maintaining company profitability.
• Maintain accurate records of leads, bookings, and customer information using CRM systems.
• Collect customer feedback and resolve complaints professionally.
• Identify new business opportunities, market trends, and potential partnerships.
• Conduct client meetings, presentations, and promotional activities.
• Participate in travel fairs, exhibitions, and marketing events.
• Collaborate with the marketing team on promotional campaigns.
• Prepare daily, weekly, and monthly sales reports.
• Follow up on payments and ensure timely collection of outstanding balances.
• Stay updated on travel destinations, airline services, hotels, and tourism products.
• Cross-sell and upsell travel-related services to maximize revenue.
• Follow company policies, pricing guidelines, and ethical sales practices.