Ncell
Telecommunication

At Ncell, we are passionate about our values, principles, and our strategic priorities. We believe that having the right talent in the right roles enables execution, improves our customer’s experience, and delivers breakthrough results. This is what makes us a winning team.

At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and One Company - One Family. These values are the most integral part of our business. We carry out our daily business by keeping these values in mind as we, as an organization strongly stand for it.

Applicants must have the highest ethical standards, strong leadership skills, excellent judgment, a sense of personal initiative, and problem-solving abilities.

Ncell offers a competitive package that is designed to make you feel an integral part of the team and directly involved in the company's success.

Ncell is also committed to protecting Applicants' personal data. In Ncell, we take privacy seriously and all our activities are underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of personal data, through robust cyber Security practices and we take due care when Transfer of data is required. Click the link to know more about applicants privacy
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At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and …

Sales Executive- SME

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Position: Sales Executive- SME

Main Duties and Responsibilities:

Coordinate with Regional team (RUH) and provide required resources for selling the existing and new SME product.
Visit or follow up with regional High end customer during regional visit to maintain relationship/help close certain issues where necessary.
Identify and prepare competition behavior, new technology and service requirements of the SME market and present to the Unit / Department when requested.
Track and follow up regularly with RUH on planned activities and performance as per the Roadmap.
Carrying out activities related with SME sales leading to Acquisition and increase of Revenue & mobile connection of SME market.
Provide sales training, Product training to SME agents, briefing RUH on new products & services, sales plan and other activities on regularly basis or when required.
Prepare Reports of SME sales activities on regular basis and as per need basis. Monitor monthly sales plan of SME agent ensuring their sales plan are intact with their individual target.
Regularly following with vendor for required SME agent in different region and fulfilling agent requirement where required. Contact point for Vendor to brief ongoing and updates pertaining to SME sales.
Following with stakeholder/Department for timely payment of vendor. Ensure with Vendor that SME agents are paid as per Govt. Rule and agreement between Ncell and Vendor.
Coordinate with other department for different activities such as market survey, ATL and BTL collaterals requirements, payment processes etc.
Receives, collects customer feedback, complaints, and requests, communicates them to immediate supervisor and follows up their resolution
Continuously suggest and provide feedback to the Unit / Department on ideas to Increase Sales and Services provided by the Unit
Continuously promote Customer Self Service Channels such as USSD, E-care, Mobile Applications etc developed by Company and Departments to SME channel when required.
Performing any other reasonable duty assigned by management as per requirement.

Qualification & Experience:

Bachelor’s degree in management/ administration/marketing or relevant field with 4 years of relevant experience OR
Master’s Degree / Professional Degree with 2 years of relevant experience.
Knowledge of state of the local market and competitive trends
Knowledge of sales operations
strong coordination and proactive attitude
Labor Code of FDRN, regulations and norms of labor protection.

Profile:

Analyzes situations or problems effectively towards sustainable solution.
Develop new solutions or techniques to improve work output.
Proactively tries to see how own work relates or impacts others beyond own work area.
Seeks to learn more about other parts of the unit, function, or business.
Proactively seeks out customers' input to obtain feedback on performance and to anticipate any other customers' needs.
Influences others effectively to obtain needed information or support.
Adapts rules or alters normal procedures to fit a specific situation to get a job done well.
Acknowledges personal strengths & weaknesses and works on constructive feedback to improve one's work performance.
Reviews situations or problems related to the work and presents all perspectives clearly for analysis
Reviews and recommends new solutions or techniques to improve work output
Tries to review linkages beyond own work area
Seeks to learn more about other parts of the unit, or function
Proactively seeks out customers' input to obtain feedback on performance
Effectively communicates with others to obtain needed information or support
Adapts rules or recommends alteration in normal procedures to get a job done well
Understands personal strengths & weaknesses, and works on constructive feedback to improve one's work performance

Duty Station:

Kathmandu but can be placed anywhere in Nepal as per business needs and future requirements.

What we offer:

International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.