Department: Sales and Marketing Department

Division/Area:  Automotive, Inverter and Motorcycle Battery Sales 

Report To:  Sales and Marketing Manager

Basic Function:  Is responsible for selling of batteries and meeting bottom line and top line targets

Major Duties:

• Establish and maintain current client and potential client relationships
• Present and sell company products to current and potential clients
• Plan and organize daily routine getting approval from supervisor i.e., dealer follow-up, confirmation of outstanding delivery dates
• Dissemination of promotional materials.
• Communicate product features to the client properly
• Ensure batteries are free from any physical damages and within the specification before the delivery
• Handle customer complaints to ensure customer satisfaction with priority
• Adhere to company "Commitment to customer satisfaction" delivery procedures
• Ensure sales strategies are adhered to the company policies
• Collect and report competitors price, warranty return, promotional activities, other marketing activities of competitors
• Ensure efficient warranty management complying with company warranty policy
• Attend and participate in trade shows, etc
• Consistently strive to maximize customer satisfaction
• Collection of receivables
• Other duties as assigned

Authority:  Is given the authority to execution and implementation of sales and marketing activities as per company guidelines

Working relationship:

• Internal (Marketing Manager): Guidance and support administrative Officer: Coordination and Team Work
  
• External: Institution, Distribution Channel Members, Transport Agencies, Marketing agencies and suppliers and private companies