WorldLink Communications

Sales Call Center Head

WorldLink Communications

Sales Call Center Head

WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 750,000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. Established in 1995, WorldLink is a rare success story of patience, perseverance and persistence in Nepal. As a result, WorldLink has attracted the largest foreign private equity investment in Nepal, with investments from BII and Dolma Fund.

WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 750,000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. …

Sales Call Center Head

Views: 1754 | This job is expired 11 months, 1 week ago

Basic Job Information

Job Category : Sales / Public Relations > Marketing communication, Online support
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 21, 2023 23:55 (11 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Communication Negotiation Sales Planning Sales Leadership
Other Specification
  • Minimum Bachelor’s Degree in business faculty, MBA will be added advantage
  • Proven exceptional track record with two years of experience in sales
  • Experience on Call Center will be an added advantage
  • Proficient in English and Nepali Language
  • Proficient knowledge of MS Excel & PowerPoint
  • Outstanding Leadership, Communication, and Negotiation abilities
  • Results-oriented

Job Description

  • Formulate strategic plans and drive to increase sales of the department
  • Improvise current procedures in sales call center to increase conversion of leads
  • Collaborate, coordinate and train diverse teams of sales and customer service and make them highly efficient
  • Assist in the formulation of targets for individuals and teams
  • Should possess ability to optimize procedures and keep staff motivated
  • Measure performance with key metrics such as call abandonment, call waiting etc.
  • Keep management informed on issues and problems
  • Prepare monthly/annual results and performance reports

This job has expired.

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