WorldLink Communications

Sales Call Center Head

WorldLink Communications

Sales Call Center Head

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International. From September 1999 till June 2008, WorldLink has been connecting to the Internet over a direct satellite uplink through its own VSAT terminal, thereby completely bypassing Nepal Telecommunications Corporation, the local PTT.

WorldLink serves households, small and medium-sized enterprises (SMEs) and enterprise clients. It is the fastest-growing private ISP in the country and has a presence in 67 districts out of country’s 77 districts. Currently Worldlink has around 300,000 household subscribers spread across the country. The company plans to reach all the local bodies by end of 2023.

Since 2012, WorldLink has rolled out a fibre to the home (FTTH) network, which it intends to expand across Province 3 and 4 towns and rural areas at affordable prices.

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink …

Sales Call Center Head

Views: 1507 | This job is expired 1 week, 3 days ago

Basic Job Information

Job Category : Sales / Public Relations > Marketing communication, Online support
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 21, 2023 23:55 (1 week, 3 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Leadership Skills Communication Negotiation Sales Planning Sales
Other Specification
  • Minimum Bachelor’s Degree in business faculty, MBA will be added advantage
  • Proven exceptional track record with two years of experience in sales
  • Experience on Call Center will be an added advantage
  • Proficient in English and Nepali Language
  • Proficient knowledge of MS Excel & PowerPoint
  • Outstanding Leadership, Communication, and Negotiation abilities
  • Results-oriented

Job Description

  • Formulate strategic plans and drive to increase sales of the department
  • Improvise current procedures in sales call center to increase conversion of leads
  • Collaborate, coordinate and train diverse teams of sales and customer service and make them highly efficient
  • Assist in the formulation of targets for individuals and teams
  • Should possess ability to optimize procedures and keep staff motivated
  • Measure performance with key metrics such as call abandonment, call waiting etc.
  • Keep management informed on issues and problems
  • Prepare monthly/annual results and performance reports

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