Retention Manager
Executive Search- merojob

Executive Search Service of merojob specializes in recruiting best fit candidate  for the client organization in various industries. We are also involved throughout more of the hiring process, conducting detailed interviews and presenting candidates to the client organizations selectively. Our process, involves analyzing the need of roles, screening and approaching right candidate, conduct preliminary interviews, facilitating the overall process from interview to selection.

Please be assured that your information are strictly kept confidential with merojob (Executive Search) and any details of your application shall only be shared to client only after proper consent.

On behalf of one of our client we are currently recruiting for the below mentioned position for our client industry.

Retention Manager

Views: 173 | This job expired 4 months, 2 weeks ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Oct. 08, 2019 23:55 (4 months, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • Bachelor degree in related field
  • 2-3 years of experience in customer centric department
  • Highly data driven and excellent analytical skills
  • Willing to work with data and uncover consumer behavior using quantitative and qualitative approaches
  • Understanding Customer behavior to provide key insights 

Job Description

  • Manage end to end customer engagement and customer retention strategy
  • Drive growth and data driven improvement across the engagement and retention funnel to increase revenue through journey building, customer engagement
  • Analyze results, highlights learnings, synthesize recommendations and drive growth strategy
  • Meet monthly retention and revenue targets
  • Perform extensive campaigns analysis daily, weekly and monthly to find growth opportunities
  • Ensure improvement of cohort performance
  • Think of creative concepts to convert and engage active users, activate disable customers and support in preparing and executing monthly calendar for various retention campaigns
  • Coordinate and recommendations for customer engagement campaigns 

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