Retail Manager

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer …

Retail Manager

Views: 2321 | This job is expired 3 days, 22 hours ago

Basic Job Information

Job Category : Sales / Public Relations > Channel sales, Field sales, FMCG sales, Institutional sales, Wholesale/ Retail sales
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Oct. 02, 2022 23:55 (3 days, 22 hours ago)

Job Specification

Education Level : Master
Experience Required : More than or equals to 5 years
Professional Skill Required : Interpersonal Management Leadership Administration Public Relations
Other Specification
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of team members.
  • Natural leader and Go-Getter Attitude with strong compassion and emotional intelligence. 
  • Ability to develop and maintain recordkeeping systems and procedures.
  • Ability to gather data, market intelligence, compile information, and prepare reports.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to examine and engineer operations and procedures, formulate and implement new strategies and procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Knowledge of retail advertising, sales promotion and/or visual merchandising techniques.

Job Description

  • Monitor, Supervise and Guide the extensive Retail Teams-  QR Network, Agent Network. 
  • Regularly communicate with Province managers Area  Representatives and other team members regarding agent network planning, execution reports, marketing campaigns, and day-to-day activities.
  • Develop or assist with the development and implementation of plans and strategies consistent with those of the organization to ensure efficient and safe operation of the unit.
  • Oversee and coordinate department marketing activities, including advertising and sales promotion, public relations, visual merchandising, and/or special marketing events, as appropriate.
  • Represent the organization at various community and/or business meetings
  • Present monthly reports  of QR, Agent, and SIM department to the Chief Marketing Officer and another management team
  • Track, monitor and optimize the performance of the retail team members and evolve key priorities in line with performance.
  • Identify growth and new business investment opportunities
  • Identify and address grievances within the team
  • Attend monthly financial reviews to present monthly results against targets set and to outline actions required to improve performance.
  • Monitor employee attendance and coordinate staff work schedules to ensure all shifts are covered.

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