As a Residential Manager at Prakriti Resort & Organic Farm, you will lead day-to-day operations, ensure guest satisfaction, and drive sustainable tourism initiatives. This is a unique opportunity to oversee a top-tier eco-resort focused on community, environmental sustainability, and delivering authentic experiences.

Key Responsibilities

1. Operations Management

• Oversee daily resort operations, ensuring all departments function smoothly.
• Maintain high standards for guest services, accommodations, dining, and recreational facilities.

2. Guest Experience & Satisfaction

• Create exceptional experiences that align with the resort’s eco-friendly and sustainable tourism mission.
• Address guest feedback, resolve complaints, and ensure overall satisfaction.

3. Team Leadership & Development

• Lead and mentor a team, providing guidance, training, and fostering a positive work culture.
• Manage staff schedules, performance evaluations, and professional development initiatives.

4. Financial & Resource Management

• Manage budgets, control expenses, and work to meet financial goals.
• Oversee inventory, procurement, and maintenance of facilities.

5. Sustainability Initiatives

• Champion eco-friendly practices, ensuring adherence to sustainable tourism principles.
• Collaborate with the sustainability coordinator to implement green initiatives, waste management, and water conservation.

6. Community Engagement

• Foster relationships with local communities, promoting community-focused tourism.
• Engage with stakeholders to support local employment and sourcing.

7. Compliance & Safety

• Ensure compliance with all health, safety, and environmental regulations.
• Conduct regular safety audits and address any issues promptly.