Reports to: Principal
Department: Residency
Function: Residency program management and administration
Grade: Academic 2

Job Purpose

The role is multifaceted, encompassing various responsibilities crucial for the smooth functioning of the school's residential program and is pivotal in creating a nurturing and conducive residential environment that fosters student growth, well-being, and success.

Residential Program Management

• Overseeing all aspects of the residential program, including student welfare, safety, and adherence to school policies.
• Monitor the overall atmosphere and culture of the residential facility to create a supportive and conducive environment for student growth.
• Conduct regular assessments and evaluations to identify areas for improvement and implement necessary changes.

Student Support

• Providing guidance, mentorship, and support to residential students, ensuring their academic, social, and emotional well-being.
• Organize group activities, workshops, and seminars to promote student development and well-being.
• Work closely with school counselors and mental health professionals to address complex student needs.

Logistical Coordination

• Managing logistics related to student accommodations, meals, transportation, and recreational activities within the residential facility.
• Ensure proper maintenance and cleanliness of residential facilities, including dormitories, common areas, and recreational spaces.
• Manage inventory and procurement of supplies necessary for student living and activities.

Communication Liaison

• Serving as a point of contact between residency staff, residential students, parents, faculty, and administration, facilitating effective communication and addressing concerns promptly.
• Organize regular meetings or forums for stakeholders to discuss residential program issues and initiatives.
• Utilize various communication channels, such as email, phone, and social media, to disseminate information effectively.

Crisis Management

• Being prepared to handle emergencies and crises effectively, implementing safety protocols, and coordinating with relevant authorities when necessary.
• Serve as the primary point of contact during emergencies, coordinating response efforts and ensuring the safety of all individuals involved.
• Provide support and assistance to students and staff members affected by crises, both during and after the event.

Policy Enforcement

• Enforcing school rules, regulations, and disciplinary measures within the residential community, promoting a positive and respectful living environment.
• Implement restorative justice practices to address conflicts and behavioral issues within the residential community.
• Work collaboratively with school administrators and disciplinary committees to address recurring or serious infractions.

Collaboration

• Collaborating with other school staff, including teachers, counselors, and administrators, to ensure holistic support for residential students' academic and personal development.
• Collaborate with the extracurricular program coordinators to offer a diverse range of activities and opportunities for student engagement.
• Participate in interdisciplinary teams or committees to develop and implement initiatives aimed at enhancing the overall student experience.

Record-Keeping

• Maintaining accurate records related to student residency, attendance, incidents, and any relevant documentation
• Document incidents, disciplinary actions, and interventions according to established protocols and confidentiality standards.
• Generate reports and summaries as needed for administrative purposes or external stakeholders.

Communication and Working Relationship

Internal:

• Principal
• Head of Faculties
• Teachers
• Head of Administration & HR
• Students
• Parents and Guardians
• School Board and Leadership 

External:

• Educational Boards
• Community
• Other Schools
• Professional Associations
• Vendors