Aloft Kathmandu Thamel

Reservation Coordinator

Aloft Kathmandu Thamel

Reservation Coordinator

Aloft Kathmandu Thamel, the Marriott International urban-inspired and stylishly designed brand. Situated in the heart of the bustling capital and Thamel which is open in space and spirit. Fresh, purposeful environments and vibrant spaces that bring people together. We are the next generation of hotels, using technology and design to enhance experiences and move at the pace of our guests.

Reservation Coordinator

Views: 2218 | This job is expired 1 week ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 20, 2020 23:55 (1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Problem Solving Multitasking Organizational Communication
Other Specification

Education Qualification and Experience:

  • Bachelor's degree, (preferably Hotel Management or BBA/BBS with Sales and Marketing Major
  • Minimum 2 - 5 years of experience preferably in 4 -5 star hotel property

Job Description

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. 
  • Explain guarantee, special rate, and cancellation policies to callers. 
  • Accommodate and document special requests. 
  • Answer questions about property facilities/services and room accommodations.
  • Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. 
  • Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms, and keep organized files of all groups.

Applying Procedure:

Interested candidates are requested to send their recently updated CV to [email protected]

Contact Details: 977 9801976031


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