Primarily responsible for personalized support to Mortgage Advisors in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to the advisor’s working life and communication. You will be focused on relationship building with different internal and external stakeholders, lender representatives, and/or prospective clients:

• Provide general administration and relationship-building support to the Mortgage Advisors;
• Act as the point of contact between the advisor and internal/external stakeholders as needed;
• Develop strong internal relationships with different teams within the business;
• Partner and collaborate with lender representatives and external stakeholders to enhance the delivery of our services to clients;
• Assist with gathering data information and documentation needed for the client’s loan application;
• Communicate with lenders and clients to clarify key details as necessary;
• Provide timely and periodic updates regarding loan applications and respond to all enquiries and tasks promptly and accurately;
• Produce meeting minutes, reports, presentations and briefs as needed;
• Manage diary and schedule meetings and appointments as needed;
• Perform other responsibilities that may be assigned by the Mortgage Advisor

Skills and Qualifications:

We are looking for performance-driven individuals who possess:

• Commitment to creating amazing experiences for our clients;
• Passion for relationship building and stakeholder management;
• Outstanding organizational and time management skills
• Aptitude to understand and follow task and workflow guidelines;
• Effectively collaborate with others in a team environment.
• Apply critical thinking to solve problems;
• Professional communication skills in English, both verbal and written;
• Background in finance or banking especially with home loans will be given priority;
• Proficiency in technology i.e. computers, internet, CRM, Office 365, etc.
• Experience working with Australians will be an advantage;
• High attention to detail;

Benefits:

• Excellent work environment and culture;
• Work schedule from Monday to Friday;
• Team building activities;
• Profit-sharing is a part of the Annual Bonus;
• Growth within the company;
• Social Security Fund with an attractive remuneration package;
• Annual flu vaccine;
• Safe and healthy work environment;
• High focus and commitment to the safety and well-being of our employees.