Department: Administration / Front Office
Reporting To: Office Manager / Administrative Head

Position Overview:

The Receptionist & Messenger is responsible for managing front desk operations while also handling internal and external document delivery and administrative support tasks. This role requires strong communication skills, professionalism, and efficiency in multitasking.

Key Responsibilities

Receptionist Duties:

• Greet and welcome visitors, clients, and employees in a professional manner.
• Answer, screen, and forward incoming phone calls and emails.
• Maintain a tidy and presentable reception area.
• Schedule appointments, meetings, and conference room bookings.
• Handle inquiries and provide basic information about the company’s services.
• Assist in administrative tasks such as data entry, filing, and correspondence.
• Receive and distribute incoming mail and packages.

Messenger Duties:

• Collect, sort, and deliver documents, invoices, packages, and other items within and outside the office.
• Ensure timely and secure delivery of important documents to clients, vendors, or business partners.
• Maintain accurate records of deliveries, pickups, and related transactions.
• Assist in banking tasks such as cheque deposits or withdrawals when required.
• Coordinate with office staff to prioritize urgent deliveries.
• Perform other errands as assigned by management.