GRADE: 3

TEAM/PROGRAMME: Operation

LOCATION:  Kathmandu

POST TYPE: Fixed Term

Child Safeguarding: Level 3- the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

ROLE PURPOSE: 
Save the Children is the leading independent organization for children.  We save children’s lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners from civil societies and government, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We reached approximately two million populations and invested over 36 million US  dollars in 2014 to reach more children than ever before, through programs in Health, Nutrition, Education, Protection and Child Rights and Governance, Livelihood, HIV and AIDS,  and Humanitarian crises.

KEY AREAS OF ACCOUNTABILITY:

• Receive and answer all the telephone call politely and professionally including taking messages and forwarding it to the concerned staff members accurately and immediately. 
• Contact outside number for other staff on their request. Arrange appointment with government, NGOs, INGOs, staff as requested 
• Manage the front desk by providing friendly, polite and efficient interface between the agency and the visitors. 
• Ensure that the reception area is neat, clean, informative and visitor friendly. 
• Maintain a register for trunk calls and keep record of all calls. Any personal call made during the month of telecom bill should be indicated so and forwarded to the finance section within six days of receiving bill for payment action    
• Maintained updated telephone directory both personal and official 
• Maintain outgoing and incoming letter reference number registers as instructed. 
• Responsible for documenting all day to day incoming and out-going documents
• Prepare and submit inventory reports as and when needed.
• Guide and provide technical support to physical verification team and report preparation.
• Provide secretarial support to the staff members when required.
• Document the agreements, reports and publications.
• Carry out assigned tasks related to the operation department. 

QUALIFICATIONS AND EXPERIENCE

• Intermediate in any discipline preferably in Management with 2 years (1 year for application from GSI group)* of relevant work experience