Located in the heart of Thamel, Kathmandu, Hotel Jampa is a newly established (Proposed) 3 star hotel which run by a core management team with more than decades of experience in hospitality sector.

Currently, we are in lookout for result driven and career oriented Nepalese citizen to join our team under following position:

Receptionist / Reservation

Views: 1486 | This job is expired 3 days, 15 hours ago

Basic Job Information

Job Category	:	Hospitality > Front desk/ reception
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Thamel, Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Oct. 05, 2024 23:55 (3 days, 15 hours ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Time Management Written Communication Deep Knowledge Of Hotel Computer Operation Customer Service Verbal Communication

Other Specification

Experience: Previous work experience as a receptionist, front office representative, or similar role is beneficial.

Skills:

Proficiency in Property Management Software
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Proficiency in Microsoft Office Suite
Multitasking and time-management skills, with the ability to prioritize tasks
Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail

Personal Attributes: Friendly and personable demeanor, flexibility, and ability to work under pressure.

Job Description

Key Responsibilities:

Greet, welcome, and direct visitors appropriately, ensuring they sign in and out
Answer, screen, and forward incoming calls in a professional manner
Provide basic information to visitors or callers
Maintain security by following procedures; issuing visitor badges and monitoring the logbook
Ensure the reception area is tidy and presentable, with all necessary stationery and materials
Receive, sort, and distribute daily mail/deliveries
Accept, process and verify reservations; also check for overbookings and available options
Be jointly responsible for updating reservations and for observing and implementing the pricing policy
Write outgoing invoices (customers), check incoming invoices (suppliers), handle deposits and monitor timelines of payment receipts
Assist Sales and Front Office teams at peak times

This job has expired.

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