Overview:

USHASHREE International Education Foundation is seeking a dynamic and friendly Receptionist and Pre-Counsellor to join our team. The role is ideal for individuals who are passionate about providing excellent customer service and have an interest in guiding students on their educational journey. As the first point of contact for students and parents, you will play a crucial role in setting the tone for the overall counseling experience. The ideal candidate is organized, customer service oriented, and eager to assist in both administrative and initial counseling responsibilities.

Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors, students, and parents as they arrive at the office, ensuring a professional and friendly first impression.
• Answer, screen, and forward incoming phone calls and respond to email inquiries.
• Manage the reception area, ensuring it is clean, organized, and fully stocked with necessary brochures and informational material.

Pre-counseling:

• Provide initial information to students and parents about the education services and opportunities offered by the USHASHREE Foundation.
• Assist students in filling out inquiry forms and collecting necessary documents for further counseling.
• Schedule counseling appointments and manage follow-ups with potential clients.
• Offer basic guidance on educational opportunities in the USA, Australia, and New Zealand based on students’ initial inquiries.

Administrative Support:

• Provide general administrative support, including data entry, filing, and document preparation for counseling sessions.
• Coordinate meeting room bookings for counselors and handle any front office coordination tasks as needed.
• Manage mail, deliveries, and general office correspondence.

Client Relations:

• Maintain and update the student database with accurate information about inquiries, appointments, and counseling sessions.
• Ensure that students receive timely updates about their applications and the overall process.
• Liaise with educational counselors to ensure smooth and efficient communication between students and the counselor team.

Event and Marketing Support:

• Assist in organizing educational events and seminars at the office.
• Help distribute promotional materials and update clients about upcoming events, courses, and other educational opportunities.

What We Offer:

• A collaborative work environment with opportunities for professional growth.
• Competitive salary and benefits.
• Hands-on experience in the education consulting field.