Navigo Consulting Group
Immigration & Education Consultancy

Navigo Consulting Group is a trusted education and migration consultant agency with a global presence. We offer counselling and guidance to help students choose the right course and institution that aligns with their career goals. We also assist with visa application processes to ensure that students meet all the requirements and receive their visa on time. Our services doesn’t stop there as we help international students smoothly settle into Australian life by providing accommodation and settlement services. With our expertise and guidance, we make journey to study in Australia a memorable and hassle-free experience.

Receptionist and Sales Support Officer

Views: 155 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Sales/ Marketing
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Lokanthali, Bhaktapur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Aug. 07, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	More than 1 year
Professional Skill Required	:	Customer Handling Front Desk Management Communication Multitasking Sales

Other Specification

+2 or Bachelor’s degree or equivalent (preferred)
Prior experience in customer service, front desk, or sales roles (preferred but not mandatory)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office, Microsoft Excel and social media platforms
Friendly, confident, and presentable personality
Ability to work in a team and take initiatives

Benefits:

Competitive salary based on experience
Professional growth and training opportunities

Working Hours: 9:30am to 5:30pm

Job Description

We are seeking a dynamic, well-presented, and customer-focused Receptionist and Sales Support Officer to be the first point of contact for our Navigo Consulting Group Pvt. Ltd. The ideal candidate will play a key role in client communication, sales of test preparation classes (IELTS, PTE, Duolingo), and supporting the visa application process. They will also assist in content creation for social media, contributing to the company’s digital presence.

Key Responsibilities:

Greet and attend to walk-in clients at the front desk in a professional and friendly manner
Answer incoming calls and respond to inquiries and messages from new leads
Provide detailed information and convert leads into enrollments for IELTS, PTE, and Duolingo preparation classes
Follow up with potential clients and provide timely updates
Call and guide clients through their visa application process under the supervision of counselors
Collaborate with the team to create engaging content for the company’s social media platforms
Maintain daily records of inquiries, sales, and follow-up calls
Ensure the front desk area is organized and presentable at all times